[Resolved]  Airtel — ABOUT WRONG DEDUCTION IN BALANCE

Address:Mehsana, Gujarat

I am from Kadi, Mehsana, Gujarat.I have airtel prepaid connection which has no [protected].in the past two days 6th dec 2014 and 7th dec 2014 they deducted total 64 RS. amount from my account for the services that has been activated by company not me.when i complained to the customer care they said that the service has been activated by me by call or sms.i have never called and sms for such type of activation.i have also not clicked on website for activation.they are not responding properly and they are cutting calls.i requested them immediately after knowing activation of service by sms and immediately called them for deactivation and refund my money back to the account.they deactivated service but refused to refund my money.they are not replying properly...i am sure that this services has been activated by the company...so please help me. Regards, Ashish Patel, .System Manager at Urban Development and Road &Building Department Block No. 14, New Sachivalaya, Gandhinagar.+91-[protected](C)
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Aug 14, 2020
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Dec 09, 2014
Updated by akp9578
thanks you for your support...the airtel has refunded balance yesterday 8th dec 2014
evening but after that they again deducted 34 Rs for the service that
has been activated by the company not by me they are doing it again and
again so kindly take some important steps so my problem is solved
permanently...
Regards,
Ashish Patel Gandhinagar.
System Manager at UDD and R&BDBlock No. 14, New
Sachivalaya.
+91-[protected](C
Complaint comments 

Comments

thank you for your support...the airtel has refunded balance yesterday evening but after that they again deducted 34 Rs for the service that has been activated by the company not by me they are doing it again and again so kindly take some important steps so my problem is solved permanently...
Regards,
Ashish Patel Gandhinagar.
System Manager at UDD and R&BDBlock No. 14, New
Sachivalaya.
+91-[protected](C)

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