Airtel — about your staff in calicut mavoor road branch

Address:

India

Hello i'm akshay, i have been airtel consumer now for almost 8years i was fully statisfied by your service until i had a bad experience at a airtel showroom at mavoor road calicut kerala. After the flood hit kerala my sim was lost so i was a bit late to get a duplicate sim when i planned to get they told me u can take only post paid. I agreed i took a postpaid sim. It took more time than usual to activate which i'm fine with but it's having problem with network everything is working expect data so i went back to showroom i informed them what happened they told there are some issue they gave me another sim which had the same problem. Again i went back there was someone else he gave me another sim telling its a chip problem which is having the same issue. I called them and informed the issue but no use she told me she'll be mailing a complaint and she'll be calling back but no one called me such irresponsible staffs to ruin your companies goodwill and name. There were not polite while talking. They are not properly trained. This is the baddest experience i have ever had. Till now my sim data is not working and i hv to pay the bill also. Worst staff worst service.