[Resolved] Airtel — Account block

Jit Phairembam

from Delhi, Delhi

Address:

New Delhi, Delhi, 110017

Dear customer care,

My airtel wallet is blocked and if i try to reset my mpin it always saying "mpin reset window closed please try after 24 hours". If i dial 400 number, it is saying "your airtel account blocked please try *400# to reset the mpin". *400# is also saying the same thing when i, m trying to rest my mpin "mpin reset window closed please try after 24 hours".
Even i went to airtel service centre and people there are helpless. This made me very sad. I feel, i did a big mistake by opening an account at airtel apps.
I hope u guys will resolve my issue asap.

Phairembam jiten singh
Mobile no.[protected]

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May 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Airtel Customer Care's response Dear Jit,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us [protected]@airtelbank.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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