[Resolved]  Airtel — Activated services without customers acceptance and deducted money from customers balance

Airtel — Activated services without customers acceptance and deducted money from customers balance

Sir I am using mobile phone. Service provider is Air Tel. My mobile Number is[protected]. AIR TEL ACTIVATED A value added service named AIRTEL NEXGTV service. and they deducted Rs 35 from my prepaid balance. I did not ask AIRTEL to provide me that service. Though its small amput..Iam not happy with the unfair way of generating revenue by the service provider AIRTEL

Dear Srinivas,
This is with reference to your post dated 8 January 2016. Please share your 10 digits airtel contact number with us at airtel.[protected]@airtel.com to enable us to assist you.
Look forward to hearing from you.
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dear Srinivas,

This is with reference to your post dated 8 January 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd