[Resolved] Airtel — Activation not done still, 5 days passed | |||
I bought airtel 4G LTE from one of the airtel executive and that time he told the service will be activaed within 48hr. After one and half days my physical verification and televerification was done and the guy who did physical verification told that your servic will be activated within 24hr. The 6 days got over even my service is not activated. I called airtel helpline [protected] and give my 10 digit 4G number and they told your information is not updated in database they cant activate my service. Than i called the guy to whom i buoght the device he told ok he will check and update me. But he did not update me and after some time he is not responding my call also. Than i called the guy who came for physical verification. he told me that he updated my information to department. I called the airtel physaical department and they told still database is showing blank. I got Manager number I called her, she said I'll update you in 2 hours. 8 hours have passed, no update from her yet. Too dissappointing. Was this information helpful? | |||
Jan 19, 2017 Complaint marked as Resolved Verified Support Dec 17, 2013 Airtel Customer Care's response Namaste Mr. Anand, This is with reference to your post dated 14 December 2013. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com Regards Saurav Ahlawat Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd airtel.[protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
2 Comments | |||
Comments
Namaste Mr. Anand,
This is with reference to your post dated 14 December 2013.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
This is with reference to your post dated 14 December 2013.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
LinkedIn- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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But i not got activation still .Now i am thinking Airtel is very worst service.
Buy date of airtel post paid connection :[protected]
Regards,
Ganesh