[Resolved] Airtel — Activation of my family plan | |||
I have applied for activation of My family plan for Mobile no [protected] and[protected], making [protected] as master no on[protected]. Same was processed on[protected]. As per my family plan, I should get a common bill for [protected] and[protected].but this month i got bill of Rs 584.83 for [protected] and Rs 605.75 for [protected]. After going through the bill, It was noticed that the [protected] was converted to My family paln of Rs 599.00 however [protected] was not included in my family plan due to which i got a bill of Rs 605.75 for this no. After my request and also after getting confirmation from your end, how come the no [protected] was not included in the my family plan. kindly rectify the bill as i am not going to pay the amount of Rs 605.75 for [protected] as the mistake is from your end. Kindly take appropriate action or else i will be forced to withdraw these number from airtel. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
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This is with reference to your post dated 03 February 2016.
We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com
Regards,
Anil Sachdeva
airtel presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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