[Resolved] Airtel — Activation of number post portability.

Sury_1968

from Kumbakonam, Tamil Nadu

Address:

1747

Sir/madam,
Airtel boasting of being one of the biggest & most professional mobile service providers in india has got such a pathetic group of professionals or unprofessional s i would say, that its beyond imagination!!!
I got my number ported from tata dokom to airtel, thinking i would get a better service. My number got ported at 12 midnight on 18/07/2016. I, m a professional & work for a multinational on a highly responsible post. This no. Is with my clients, vendors, promoters & higher management for last 5yrs.
Believe me this no. Is is yet not activated after 39 hrs. I'm loosing business and authenticity with people who are working with me & surely getting a bad image for my company as many would be calling me & finding my phone switched off!!! All my complaints are of no use as every time a lie or airtel professionals don't even pick the phone!!

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Aug 28, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 28, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 July 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd