[Resolved] Airtel — Activation of postpaid sim connection for wifi hotspot device | |||
Dear sir/madam, I had taken a postpaid airtel connection for my hot spot wifi device (Airtel itself - for rs1300). I have been told by airtel people that it will get activated soon in 24 hours after the address verification. Nothing happened till now, no calls or messages and when i called their toll free number i was told to go their office which is 30kms from my house and verify my address by myself. This is not acceptable from a multi-million dollar company who represents themselves as india's best customer friendly network. Was this information helpful? | |||
Jul 13, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 1 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 12, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 1 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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