Airtel — activation of prepaid sim

Dear team,

I am writing to you with regards to reactivation of a prepaid number
That seems to be deactivated due to lack of frequent use. I am
Currently resided in dubai, uae, but using airtel services (Prepaid
Number services) for making bill payments for online transactions as
This number is connected with all banks.

The phone number is [protected], and its registered under the name of
Soura kumar ghosh and i would like to know how to reactivate this
Number for future use? Today, while doing some online payments, he
Noticed that the sim is failing to recognize the service, and
Therefore he could not complete the transactions.

When called on this above mentioned number, it says "this number does
Not exist".

Kindly note the above problem and revert soon with a probable
Solution. We have been trying different ways to connect with you but
Nothing is working, so we really need your assistance on this matter
As soon as possible as reactivation of [protected] is very important
For all bank related transactions and services.