[Resolved]  Airtel — Activation of services without my concern

Address:313001
Website:airtel.in

Good morning,
I am writing this to request you to kindly take any action and make available my money that has been deducted from my account saying that I have subscribed the following service for some sort of game. My only concern is that I have not subscribed any service for the same and after raising the issue with airtel helpline, they said that as per company policy they can not refund the money, but I want to ask you that if some service is activated on ykur fon and you are not aware of that service and still you are not recieving any benfit then please let me know how you will feel, won't you feel cheated. Please help me with this. I know this is the general problem and every individual is going through same problem with these tele service department. In the name of company policy they are cheating on the ignorant consumer. I want to port my service. But this problem will be the same with all these telecommers, please help me in getting my money back. Please note the timing of service activation, it was the peak time of our prayers. At that time, my net was off.

After calling them, they deactivated the service, but what about my money, I want that money back.

Your replying back to this complaint is highly anticipated and deeply appreciated.

Thank you
Kahkashan Itarsi
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 12 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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