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Airtel — activation of sim from postpaid to prepaid

Address:Kolkata, West Bengal, 700107

My number is [protected]...almost 8-9 days ago I applied for conversion of my SIM from post paid to prepaid...and it was told from Airtel office that when network would gone you will insert your new SIM. Today when network have gone I have inserted my new SIM but no network is there till now. WHat to do?
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