[Resolved]  Airtel — Added someone else's DTH account to my account

Address:New Delhi, Delhi

Airtel you have the stupidest customer service ever!!! For some reason you have added somebody else's DTH account to my broadband account, for no goddamn reason, and I have been telling people, who you call your customer care executives, but just really with no brain activity to remove my number from that account. its been more than 3 months!!! how long does it take??????? And now, to make matters even more crazy and stupid my broadband account is reflecting under the DTH account holders name!!! Amazing Airtel!!! Brilliant! Brilliant!!! I could try to sort this out with your customer service, but like said they are ! And every time I ask to speak to supervisor, lo and behold they are all in a meeting! Doing what? peeling bananas for the monkeys you have working in your office?? No .. wait... let me take that back... monkeys have more brains! Seriously guys get your act together! Your customers do not have the time and the patience to sort out issue that not of their making!
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Mr. Garg,

This is with reference to your post dated 26th June 2015.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Dear Ms. Garg,

This is with reference to your post dated 26 June 2015.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information