[Resolved] Airtel — Added someone else's DTH account to my account | |||
Airtel you have the stupidest customer service ever!!! For some reason you have added somebody else's DTH account to my broadband account, for no goddamn reason, and I have been telling people, who you call your customer care executives, but just really with no brain activity to remove my number from that account. its been more than 3 months!!! how long does it take??????? And now, to make matters even more crazy and stupid my broadband account is reflecting under the DTH account holders name!!! Amazing Airtel!!! Brilliant! Brilliant!!! I could try to sort this out with your customer service, but like said they are ! And every time I ask to speak to supervisor, lo and behold they are all in a meeting! Doing what? peeling bananas for the monkeys you have working in your office?? No .. wait... let me take that back... monkeys have more brains! Seriously guys get your act together! Your customers do not have the time and the patience to sort out issue that not of their making! Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Ms. Garg,
This is with reference to your post dated 26 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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This is with reference to your post dated 26 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 26th June 2015.
We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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