Airtel — Additional bill dated 11-10-15 for Rs.741/- raised for payment for connection no.[protected]

Address:700104
Website:airtel.in

Registration of termination as well as confirmation relating deactivation of above connection conveyed vide mail dated 15-8-15 being their reference no.64911024. Accordingly, propotionate bill for Rs.641.48 raised on 11-9-15 and the same stands paid on 14-9-15. Further, another bill for Rs.741/- raised on 11-10-15 ignoring the earlier termination/ deactivation. I requested for cancel/ withdraw the aforesaid bill as my request for termination already confirmed and I have not used the same after termination dated 14-8-15. Despite of repeated requests, they are not agreed to cancel the bill and I have also not paid the same. Over phone, feedback taken, but no message received for such cacellation.
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Dear Ms. Das,

This is with reference to your post dated 29 October 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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