[Resolved] Airtel — Additional broad band bill generated

bhupals

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500049
Website:	www.airtel.in

I have taken 6 months of package and paid at starting only like pre-paid.

After 6 months, i have not renewed the package. But company has generated additional 2 months payment and creating panic situation to pay that 2 months amount forcefully.

Airtel broadband no: [protected]
Package started from 02-jun-2015

Aitel team called me and i have explained every time regarding this process.
But no one responded on this.

Regards,
Bhupal

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Feb 4, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 04, 2017

Airtel Customer Care's response Dear Customer,
This is with reference to your post, dated 14 December 2016
We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.
You can also get in touch with us at [protected]@in.airtel.com
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Feb 24, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 December 2016

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd