Airtel — Additional SIM card given without explaining additional charges

Address:

My address Aundh PUNE Maharashtra 411007

Dear Sir

I had visited Kolkata Park Street Airtel Main store to find out about 5G connectivity. One employee of Airtel in the store told me that I am entitled for one more SIM card . I asked if it will increase my postpaid bill? He said no. Your bill will be same as before.

After few days I got my postpaid bill with extra charges for new SIM. So I went to the same store again. Same employee told me that do not pay extra amount. Pay your main bill. I paid my regular bill of Rs 1182 for DTH, andd 2 SIM numbers. Third number additional bill was not paid by me.

In the next bill cycle my main bill it self was Rs. 1464/= instead of Rs. 1182/=

That means the employee of the Kolkata Park Street Airtel store gave me wrong information.

Please cancel my third SIM card number [protected] as I do not need the same. And coorect my bill to 1182/=

Thank You

Nirzar R Dinkar
[protected]