[Resolved]  Airtel — Advance payment not refunded

Website:www.airtel.in

RS. 1000/- taken advance on 10.05.2016 but not refunded till date as service provider could not activate due to technical issues Airtel Account No. [protected] and Fixed Landline No. [protected]. The advance was collected by Mr. Sumit Pual Airtel representative. It is almost 2 months despite of repeated follow up the payment has still not been refunded back to me and no proper response is available from Airtel in this issue.
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Sep 12, 2016
Complaint marked as Resolved 
Advance payment refunded by Airtel
Airtel customer support has been notified about the posted complaint.
Verified Support
Aug 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 28 July 2016.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd
Aug 10, 2016
Updated by Sejal42
NEFT DETAILS AND ADVANCE RECEIPT SEND BY EMAIL BUT PAYMENT STILL NOT REFUNDED
Aug 10, 2016
Updated by Sejal42
NEFT DETAILS AND ADVANCE RECEIPT SEND BY EMAIL BUT PAYMENT STILL NOT REFUNDED
Aug 30, 2016
Updated by Sejal42
REGRET ADVANCE STILL NOT REFUNDED
Verified Support
Sep 12, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 28 July.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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