[Resolved]  Airtel — Advance rent amount not refunded by airtel (Cef 5106803) [pawan kumar - mobile no [protected]]

Address:	122001
Website:	airtel.in

I had applied for a broadband connection on 21 april 2017 (Cef no 5106803). I had paid the 3 months bill payment advance on the same date via cheque. Cheque had been cleared on 02 may 2017. But due to some reasons, airtel was not able to provide the connection at my home. Same message i had received from airtel customer care via phone call. I also communicated by the airtel customer care that advance bill payment will be refunded by the airtel within 21 days. Now almost 50 days passed, but payment not refunded by the airtel. Neither i had any email nor any call from airtel regarding status of my amount which is pending on airtel. This is really a third class service and care by the airtel. If bill is not paid by the customers then penalty has need charged by the airtel. But if amount not refunded by the airtel then what will be the penalty pay by airtel? Kindly check your accounts and refund my amount immediately.