[Resolved]  Airtel — After 3 days of payment still following for service.

Address:560047

Dearest Nodal,

From past 3 months I am using your services as I heard AIRTEL DTH giving best services in all way.

Recently I have recharged with the rupees of 296 with transaction ID:[protected] on the date of 15, time: between 02:00 pm to 04:00 pm through the distributor shop . Name : PRAGATI ELECTRONIC Koramangala 8th block, Bangalore.

That distributor told within 10 mnts you can see your chanles. Then I move out from there . But till night I didn't get my service back then I called them they told it will come, it will come .

Then I wait for next day, still no response of my calls also and the most shocking thing is that they started rude behave with me and avoid my calls.

So I called to customer care they told by next day before 12 o clock you will able to see your chanles.

But till now I didn't get my channels and still I am keep following your customer care or distributor.

Now I am realising that I did a big mistake to take your connection. I am feeling I am beginning for service by paid.

So please find a proper solution for it .

Name-susanta kumar bai
Customer id-[protected]
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May 23, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 18, 2017
Airtel Customer Care's response
Dear Susanta,

This is with reference to your post dated 18 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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