[Resolved] Airtel — After booking a broadband connection airtel says it is not feasible at my area | |||
Hi, After requesting for airtel broadband, somebody came to my home and collected documents and cheque of rs. 1000 from my wife on 29th march 2016 When i asked to call center ["[protected]"] on[protected] at 4pm about broadband installation they said, somebody will go and install today. When i called up call center ["[protected]"] again on[protected] at 5pm for the same, answer was "airtel broadband is not feasible at your area". If that was the case why they collected document and cheque from me. Why airtel is refusing after booked a connection if there are many connections already installed near to my area ? I am fedup with the airtel, there services are available only for selected people and selected area, i concluded after facing such a rude behaviour. Please find my details below : - Name: - pooja kumari Mob:- [protected] Account no: - [protected] Address: - patparganj, mayur vihar phase -1, new delhi Was this information helpful? | |||
Aug 20, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Apr 02, 2016 Airtel Customer Care's response Dear Mr. Kumar, This is with reference to your post dated 1 April 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards Akanksha Singh airtelpresence (airtel customer service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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