Airtel — after data recharge internet service is stopped

Address:

East Singhbhum, Jharkhand, 831004

My airtel no : [protected]
Recharged on : 08/09/2017
Amount : 147
Airtel5/bh/prepaid txn#[protected]
No internet connection.
No outgoing calls till now.
My handset is 4g enabled and the net was working from past
Two years. From 8/9/2017 its net has stopped.
The net is not starting even after recharge.
Recharge receipt back massage also not given to me.