Airtel — after porting to airtel 59059 not working

Address:Kolkata, West Bengal, 700091

Just ported into airtel (Msisdn:[protected]) yesterday at 11:30 pm and i have inserted the sim today morning and tried to call 59059 as instructed by the retailer. But every time call disconnected and i am getting a flash message saying 'thanks to choosing airtel. We are setting up your device. Please wait.' already 2 hrs gone but still no improvement. Done restart, reinsert sim multiple times.

Please suggest what to do. Already mailed to [protected]@airtel.com.
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