[Resolved] Airtel — After registering do, not disturb still receiving unwanted calls and messages

vktzahra

from New Delhi, Delhi

Address:

671310

My phone no. [protected]

Dear sir /madam
I had registered in don't disturb about one month ago. After registering but still i receiving unwanted calls and messages.
First of all, it is very difficult to register don't disturb feature. I think they purposely made this because they want to sent ads and waste maters to subscribers by the third party for money.

I typed and sent to 1909 but that was not accepting. I repeatedly tried then accepted it.

Please take immediate action on this mater.

Thanks

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Jul 27, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 15 June 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jun 26, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 15 June 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd