[Resolved] Airtel — Airtel 349 and cheating, fraud | |||
I had recharge 349 plan on 1118th june 2017 2017 as per terms & conditions given on website "4g handsets with 4g sim : unlimited local & std a2a mobile calls with 1gb data per day. A day before i spoke to the customer care representative and he said if you recharge you will get this offer. So i recharged it. Now today is wednesday and my balance is zero and i my internet connection is suspended by airtel. A week before i recharged with 36 rs. And i didn't even get the internet pack and the balance got over in 1 days time. Jio is 100times better atleast they are not cheating us. Was this information helpful? | |||
Jul 30, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jun 22, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 22 June 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 June 2017 . We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response. We will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Jun 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 22 June 2017. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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