[Resolved] Airtel — Airtel 39 rs offer cheating when my ac. has more than 70 rs for second time | |||||
I am complaing about airtel rs 39 recharge which provide airtel to airtel 15 paip i subscribed it on jul 12 which valid for 28 days after a few days ie. On 24 my balance deduct in normal rate then i filed the complain then they convince me to resolve that issue but when next day i called same thing normal call charge then talked with superior he told me that my issue has solved and already my ac. They gifted rs39 offer for free up to 4aug then i argued i don't need your any piece of bread i need the offer which was earlier active in my no. Then he told me he will solve me this issues within 3 days i received the msg. That problem has solved today on 7 aug the same problem arise now they are denying that nonsuch offer is there on my no. Kindly do the needful don't cheat the customers. Was this information helpful? | |||||
Sep 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Aug 07, 2016 Airtel Customer Care's response Dear Nikhil, This is with reference to your post, dated 7 August 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 14, 2016 Airtel Customer Care's response Dear Nikhil, This is with reference to your post, dated 7 August 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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