[Resolved] Airtel — Airtel 399 Plan - Cheating

Chandra Shekar Pathi

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500011
Website:	airtel.in

I have recharged 399 on 26-Apr, the offer was for unlimited call and 1 GD daily data. The pack ended in 56 days only, I have called the customer and they said it will be extended and will get additional benifit, again it ended on 5th July. Now they say the pack is only valid on data and not on calls.

AIRTEL is a big cheater DO NOT GO FOR THIS SERVICES IF ALREADY USING PLEASE PORT TO OTHER OPERATORS.

very bad experience with my 2 connections

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Aug 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2017

Airtel Customer Care's response Dear Mr. Pathi,

This is with reference to your post, dated 06 July 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Jul 14, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 6 July 2017 .

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd