[Resolved] Airtel — airtel 399 plan - not working | |||
I recharged my airtel prepaid number +91-[protected] on june 30th 2017 as i have received a message for, airtel was offering unlimited calls and 1.5gb per day for 70days. Till 27th i received the services properly, but from 28th i got a voice notification while call that the package is going to expire and we need to recharge again for getting additional services. I tried to complaint through 121 but was unable to connect to the customer care executive. Was this information helpful? | |||
Sep 2, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Jul 29, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Aug 02, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 28 July 2017 . We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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