Airtel — Airtel 3G complaint

Address:Gurgaon, Haryana, 122001
Website:www.airtel.in

Airtel is giving 4G challenge and promoting there 4G network but I believe they forgot about rest of the customer I have been using Airtel 3G dongle since 3 years and after this fraud company called Airtel launched 4G I see that my 3G speed has reduced. I dont know what they want us to do move to 4G by giving slow speed in 3G then its there mistake we have other connection which are much better than Airtel in 3G rather than going to 4G in Airtel. Big mistake using the Airtel service I am going to buy another operator connection and will through this Airtel dongle in garbage were it deserves to be.
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Dear Customer,
This is with reference to your post dated 22 October 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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