[Resolved] Airtel — Airtel 3G dongal complaint | |||||
I am active customer of Airtel 3G dongel services. My details are as follows:- Airtel Dongle number: mob - [protected] Plan : 3G Last complain logged on 17oct2015: 65720290 I am facing issue related to connectivity. My internet connection is disconnecting again and again. I logged a complaint regarding this in airtel customer care. I got reply that my complaint will be resolved in next 15 days. Is it that what we should get from number 1 internet service provider. I didnt get the reason that why it will take so long to resolve the issue. Also why should i pay for that duration while my internet is disconnecting again and again in every 10 minutes and i am not able to work at all. I am disappointed with the customer care feedback. Also where we cannot live without internet for a single day then how airtel can think to resolve the issue so late. Please improve your services and help me to get the connectivity issue resolved ASAP. Thanks, Ajay [protected] Was this information helpful? | |||||
Jul 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 17 October 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Umesh Arora
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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