[Resolved] Airtel — Airtel 3g dongle | |||||
I bought a airtel 3g dongal. Take a plan rs1150 per month. But the connection is too slow. I m not been able able to browse anything its buffering all time. I complaint in customer care regarding this. They give me complaint number71327468 and told me it get resolve in 3 dayz but after 1 week i again call them they told me your complaint not exist. They again give me new complaint no. 71472432. And told me solved in 3 dayz now this time next day call come to me from airtel regarding my complaint i told him everything then he replied let him check he will call me in 10 minutes and update in his server it is resolved when i again call customer care giving my compaint number the executive told me it is resolved updated in server but to my end it is not resolved because in a phonecall he told me he is checking and again call me in 10 minutes and close my complaint. Then again i call customer care they gave me new complaint no. 71559904. What should i do please help it almost 20 days i complaint about my dongal problem every time new customer care executive receive my call and give me complint number from starting complaint no. 71327468, 71472432, 71559904 these are 3 complaint number in airtel office the last complaint receive by lovish from chandigard office airtel customer care. Please resolve this issue. Was this information helpful? | |||||
Oct 29, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Sep 23, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 September 2016. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Sep 28, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 21 September 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Anil S. airtel presence (airtel Customer, service team) bharti airtel ltd [protected]@in.airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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