[Resolved] Airtel — Airtel 3g services propagation | |||||
I am using 3g postpaid plan since 3 months but am getting 2g speed. The amount has been collected for 3g. I have raised this issue several times with customer care as well as the floor managers in Bangalore, but the response I got was worse. I would like to tell that instead of providing 4g in Himalayas, please provide atleast 3g services where humans exist. Worst ever service and response by airtel... No body gives a damn to customers queries. Was this information helpful? | |||||
Aug 14, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 25, 2016 Airtel Customer Care's response Dear Mr. Esturi, This is with reference to your post dated 24 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 31, 2016 Airtel Customer Care's response Dear Mr. Esturi, This is with reference to your post dated 24 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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