Airtel — airtel 4g connectivity and response of your dealer staff

 
1 Review
 Agarwal Jitendra on Jan 2, 2018
Sir
There is a 4g connectivity issues in the area i stay and even after approaching your staff in the area and also to regional and zonal area, the response has been very poor. The area i stay, there is approximately more than 2000 connection of your company. There is also a problem of call drop which has become a major problem. The response of your staff would force many of the customers to switch the connection to other subscriber.
Secondly, your local staff is the worst i
Have ever seen as they many reasons for not doing the work and not a single reason to complete the work for the ease of the customers.
I must tell you that your staff at the lower level is quite poor.

Complaint Status


[Jan 02, 2018] Airtel customer support has been notified about the posted complaint.
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    Customer satisfaction rating
    27%
    Complaints
    39805
    Pending
    6321
    Resolved
    8901
    phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    location
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    Airtel - airtel 4g connectivity and response of your dealer staff