[Resolved] Airtel — Airtel 4g dongle not working in Windows PC | |||
I have a purchased an airtel 4g dongle (Model: ZTE MF825A) on 23rd decemeber 2013. Since the activation it has not been working on my Windows 7 Desktop. The error is IPv6 connect failed. I am not able to use it and they are billing me for it. I have given 7 complaints and none of them have resolved the issue the issue. The complaint number s are : 54366320, 54389727, 54389843, 54421178, 54539601, 54692821, 54697588. They do not even bother to contact and just close the complaints. In the middle for 3-4 days and airtel support called me asks what the problem, but no-one has bothered to come once and have a look.They have even stopped replying to e-mails. If this issue cant be resolved, then I would like to return the dongle and get my money back. Airtel has one of the most pathetic customer services I have ever seen. Thanks, Atanu Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
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This is with reference to your post dated 17 Jan. 2014. We would like to confirm that we have shared the resolution details with you.
Should you require further information, please feel free to write to us at airtel.[protected]@in.airtel.com
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Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
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