[Resolved]  Airtel — Poor 5G Network Performance and Data Deduction Issue Airtel

I am facing continuous network issues with Airtel 5G service on my mobile number [protected].

Although 5G (5G++) is shown on my device and I have received confirmation that 5G is available in my area, the actual performance is very poor. The internet speed is extremely low (around 3–10 Mbps), and the network frequently switches between 5G and 4G.

Due to this instability, my daily data is getting deducted from my plan, and I am unable to use the promised unlimited 5G service.

I have already contacted Airtel customer care and raised a complaint, but the issue is still not resolved. I was informed that the issue would be fixed by the end of the month, but there has been no improvement so far.

This issue is causing inconvenience as the service provided does not match the advertised 5G unlimited experience.

I request you to kindly investigate this issue and ensure stable 5G connectivity in my area or take necessary action to resolve the problem at the earliest.
Was this information helpful?
No (0)
Yes (1)
Mar 27, 2026
Complaint marked as Resolved 
I am facing continuous network issues with Airtel 5G service on my mobile number 8122101916. Although 5G (5G++) is shown on my device and I have received confirmation that 5G is available in my area, the actual performance is very poor. The internet speed is extremely low (around 3–10 Mbps), and the network frequently switches between 5G and 4G. Due to this instability, my daily data is getting deducted from my plan, and I am unable to use the promised unlimited 5G service. I have already contacted Airtel customer care and raised a complaint, but the issue is still not resolved. I was informed that the issue would be fixed by the end of the month, but there has been no improvement so far. This issue is causing inconvenience as the service provided does not match the advertised 5G unlimited experience. I request you to kindly investigate this issue and ensure stable 5G connectivity in my area or take necessary action to resolve the problem at the earliest.
Airtel customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54783
    Pending
    0
    Resolved
    21980
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information