Airtel — airtel 4g hotspot plan

Address:Pune, Maharashtra, 411014

Hi,

Recently i purchased an airtel 4g hotspot device with a plan for 6 months @ 3600. For that i submitted a form online through airtel website, i received the call from the customer care the following day and they scheduled a document verification meeting at my home. The airtel agent came to my house and got all the verification done from the airtel mobile application. He took 3600rs in cash and gave me the 4g hotspot device with
Model no. E5xxxxxx
Imei: 8685xxxxxxx
S/n: 5lxxxxxxx

My phone number is: 91756xxxxx
I got an sms to pay the bill for 4453rs, you can check the logs for the sim, i have only used it for internet services. I would be a fool to use it without a plan.
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My money got deducted from my bank account but my bill is still due of Rs 944 and transaction failed kindly resolve this issue asap. I am not able to contact with Airtel for my money transaction so solve this and try to refund my money.

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