[Resolved] Airtel — Airtel 4G Internet Connection & Phone Network Issue | |||||
We have been following up more than 1 month with the Airtel staff for the complaints lodged by us in respect to the internet connection & phone network issue. Our internet connection was working fine only at the inception when the connection was initially installed. Within a month we were facing constant issues wherein there was practically no usage by us.The connection was showing live but we were unable to connect to any site, the message displayed was "Limited Access" and our free data was getting used.The company has informed us that nothing can be done in terms of biling as the total amount has to be borne by us without any adjustments from their end.The engineers have visited our residence & found that there is no network at all, then why was the same not disclosed to us during installation that these could be some of the challenges. Complaint No[protected] Dated 6th Aug 2015 Complaint No[protected] Dated 8th Aug 2015 Was this information helpful? | |||||
Aug 5, 2021 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. | |||||
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This is with reference to your post dated 26 September 2015.
We would like to acknowledge that we are working to address your concern as soon as possible.
We will connect with you to get additional details, if required, to resolve the concern effectively.
You can also get in touch with us at airtel.[protected]@airtel.com
Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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