Airtel — Airtel 4G Not working

Address:

Pune, Maharashtra

Hi, I had taken an Airtel 4G connection at Pune and I have been using it for more than 2 months. Post this I had taken one more connection of 4G and the instrument was handed over to me on 2nd Jul by the DSA Agent and the no is [protected]. I was informed that this will get activated with in 24 Hrs. When I checked the network after 24Hrs, I could only see the 2G/3G net work and not the 4G net work but my old instrument is working fine without any issues at the same location. I had raised a complaint on 3rd Jul and the complaint no is 62971548 @ 11.48 Hrs. When no one had bothered to called me, I had again called the Airtel call centre on 6th Jul and again one more complaint is registered and the complaint no is 63005706 at 10.37 Hrs. When no one again had called me back, I had again lodged a complaint on 07th Jul and the complaint no is 63035501 at 12.19 Hrs. Again when no one from Airtel had called me back to check the issue, I had again called their call centre today i.e. 08th Jul and one more complaint was registered and the complaint no is 63058851 @ 10.49 Hrs. After having a problem for almost 4 to 5 days, I have decided to cancel my connection and move to other service providers. Request Airtel people to improve on their customer service. Srinivas Kumar