[Resolved]  Airtel — Airtel 4G service in Pune is fake

Address:Pune, Maharashtra

Hi, Number[protected] Airtel in their ads shows that their presence of 4G in pune, but the fact is that they are misleading people and using it for their profits. I have purchased the data card and they tested the speed, all were fine. After few days I shifted to another place (very known to be in heart of city) but there was no signal. I have made complaint to airtel and asked them to escalate to high level. But none of them pay any interest to this matter. What I hear is that it will take 3 months to construct a new tower for the signal and now its almost more then 3 months and I hear the same thing again and again. This Appellete guys are of no use it seems. Their esaclation level is mere nonsense without any power to satisfy the customer. It is now 3 months and hear the same thing. No concrete action. Why and who has given authority to Airtel to falsely ad their product presence in Pune if they are not able to provide any service within pune city, forget about the surrounding of pune. I guess, Airtel might not have the idea of how big Pune is ??? Prashant
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr. Das,

This is with reference to your post dated 11 August 2014. We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at airtel.[protected]@in.airtel.com

Regards,
Rakesh Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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