[Resolved]  Airtel — Airtel 4g sim not activated till now

Address:560066

Last week I purchased one prepaid 4g sim from Airtel 4g centre but that no is not activate till now. they took 450/Rs for 6gb data but that sim is not working till now. I raised complaint 8 times and visit to technical centre 3 times but
tele-callers not responding properly they told me our side is OK please contact dealer but dealer said contact customer care. So this is my condition please resolve my problem, i am feeling bad about airtel. Airtel is worst customer service provider in india.
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Aug 15, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 April 2016.

We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.

Look forward to receiving the required details at airtel.[protected]@airtel.com

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Apr 21, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 April 2016.

Thank you for sharing your contact details with us. We will contact you soon to resolve your concern.

Regards,

Anil Sachdeva
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
May 12, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 11 April 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Comments

yes please resolve my problem immediately

this is my alternate no
[protected]

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