Airtel — Airtel 4G sim not activating

Address:

Pune, Maharashtra

To airtelpresence
18 minutes agoDetails
Hi,
I moved to Pune from Delhi and opted for AirTel 4g wireless internet connection on[protected]. I work on freelance basis I have to attend lot of meetings with Clients in US over Skype. The guy who gave me sim said it will be activated by evening around 8:0 P.M. Same day evening I received message that due to some problem with document my connection was rejected. So next day I submitted another documents and this time they said the documents are okay but there is some issue with their server and my documents couldn't be processed. When I called customer care [protected], the customer care representative said my details are not sent by the retailer to them and they cannot do any thing. I have been calling the guy who gave me the connection (Anil-[protected]) 10-11 times a day and every time he gives lame excuses that server is down, will be done by afternoon, evening, in five minutes, some time doesn't pick up the phone. But the fact of the matter is even after 4 days of purchasing the devices I'm yet to use it. I have traveled to different friends house to do my work.
This leaves me to two options
1. Either terminate the connection immediately
2.wait till evening for activation failing which we will be forced to terminate the connection and loose all faith in Airtel customer care.

As I cannot work without the internet. I want Airtel to take prompt action and solve the issue.

AirTel 4G no -[protected]


Regards
Akbar yar khan
Mob no: [protected]
mailto: [protected]@gmail.com