[Resolved] Airtel — Airtel [protected] - internet issue from last 2 months

Hamaad

from Hojai, Assam

Address:	Siwan, Bihar, 841226
Website:	Www.airtel.in

I received a SMS from airtel for offering prepaid recharge of Rs. 399/- for getting unlimited STD/Local calling and 4G Internet for 70 days (1GB 4G per day). I quickly recharged but I get the 4G internet benefit only for 5 days initially.
Now, there is no Internet services on my mobile as well as Siwan city (Bihar circle).

I marked many mail even escalated this matter to Mr. Gopal Vittal (SLT of airtel) but still no resolution or no any satisfactory response.

Kindly look into the matter ASAP because 400 Rs. is very big amount for me and I frustrated from airtel for the worst services.

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Jul 16, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jun 15, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 15 June 2017 .

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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