[Resolved] Airtel — Airtel Account not updating | |||
My Airtel account is not updating with the details of my current bill/bill pay/ current Internet Usage. The page is showing bill of period June 2014 and since then never updated. I have raised multiple requests throught Airtel account but never heard back. Please update the site to reflect my current bills and Internet Usage. Thanks, Supriya Was this information helpful? | |||
Feb 29, 2016 Complaint marked as Resolved The issue is resolved and the account is now up to date...
Thanks Airtel for resolving the issue...
When i opened the service request via Airtel website, there was no response, but they acted quickly when I posted the complaint here in this site... Airtel customer support has been notified about the posted complaint. | |||
2 Comments | |||
Comments
Dear Supriya,
This is with reference to your post dated 09 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
This is with reference to your post dated 09 June 2015.
We were waiting to receive your contact details to enable us to address your concern.
Since we have not heard back from you, we trust your issue has been resolved.
If you require further information / assistance, please write to us at airtel.[protected]@in.airtel.com
Regards
Rakesh Kumar
Airtel.presence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
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This is with reference to your post dated 9 June 2015. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively.
Look forward to receiving the required details at airtel.[protected]@airtel.com
Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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