[Resolved] Airtel — Airtel Airtel-399 validity plan fraud | |||
I have recharged my Airtel [protected] for Rs-399/-, as in Airtel My app it shows 56 days of validity and 1GBd data/day. After the recharge i got the plan for only 30 days and data benefit of only 1.5 GB for 30 days. This completely fraud and open loot. Somebody should take serious action for this open loot from airtel. I call to customer care, the response was : Offer is withdrawn from Airtel. If offer is withdrawn then why it is still available on My Airtel App? It should be removed with an immediate effect in that case. Airtel is completing doing fraud business with customers. There should be proper prior information to be provided. If Airtel cannot provide the unlimited calls with 58 days of internet i.e. 1GB/day then i want refund for recharge done. Customer care service is very worst, as they treat customers without their knowledge, and disconnect the calls. I want this issue to be resolved at the earliest. Was this information helpful? | |||
Jun 11, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 02, 2017 Airtel Customer Care's response Dear Tushar, This is with reference to your post, dated 2 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 09, 2017 Airtel Customer Care's response Dear Tushar, This is with reference to your post dated 2 May 2017. We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively. Regards, Rakesh Kumar airtel presence (airtel Customer service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||
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Nice to see the same reply from airtel again here.
By the way there is no any contact from airtel regarding the issue raised here.
Really it is terrific response from airtel, as they do not case customers concerns except looting public money.
If they cannot able to compete then why do they offer such tariffs and then LOOT.
Really disappointed by the kind of service and response from AIRTEL.