[Resolved] Airtel — Airtel app failed transaction

vijay@complain

from Dharapuram, Tamil Nadu

Address:	Katihar, Bihar, 854105
Website:	airtel app

Recahrge of Rs 148 for mobile no. [protected] done through airtel app registered with airtel no. [protected] and payment was made through visa debit card no. [protected]. my a/c was being debited for the said amount but recharge is not effective . after debit of a/c app gets hanged and no message for the recharge whether successful or failed not came.

kindly refund the said amount to my concerned saving a/c attached with the debit card that used for payment or credit the amount into airtel app wallet.

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Feb 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Jan 15, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 7 January 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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