[Resolved] Airtel — Airtel app not getting loaded | |||||
I had the airtel app in my galaxy grand prime mobile for a long time. I was using the app with airtel money loaded for a long time. I was also recharging from that app for a long time. Today i could not recharge from the app . Then i uninstalled it and tried to install it. The otp started coming but the otp was never taken by your server for more than 10 times. I got fed up. Then i logged in thru yiu website and now i have decided not to keep any money in airtel app any further. I will utilise all my balance airtel money from the website login id airtel. Do something about the airtel app. Regards. Tapan basu. Was this information helpful? | |||||
Aug 20, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 26, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 March 2016. We are keen to resolve your concern; however, we will require your airtel account number along with an alternate contact number to resolve it effectively. Look forward to receiving the required details at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Mar 31, 2016 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 March 2016. We were waiting to receive your contact details to enable us to address your concern. Since we have not heard back from you, we trust your issue has been resolved. If you require further information / assistance, please write to us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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