[Resolved] Airtel — Airtel bank

Ravichhabra9017

from Kanpur, Uttar Pradesh

Address:	Palwal, Haryana, 121102
Website:	Airtel payment bank

I made two recharges (One for rupees 159 and one for rupees 20) on my bsnl number on 2nd may 2017 but the recharges not done that day, so i raise a complaint to the airtel payment bank helpline number... They told me to wait for 2 days to get my refund but i didn't get any refund, then i again complaint to the senior person of airtel they again told me to wait for 4 days but still i didn't get any refund and till now i have complained them 4 to 5 times... Each time they replies to wait for 2 or 4 days but do not take any action... And always i am receiving a message from the airtel that your complain has been solved and for 48 hours to reflect the refund in your bank account... But i cant see any refund there... So i request you to please take an action against airtel and please help me in getting my refund

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Jun 20, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

May 18, 2017

Updated by Ravichhabra9017 My registered airtel payment bank numer is [protected]

Verified Support

May 19, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your airtel complaint, we request you to call on 400 from your registered airtel number or[protected] from any other mobile or fixed line (standard charges apply).

Should you require further information, please feel free to write to us [protected]@airtelbank.com

Regards,
KarishmaChauhan
airtel presence (airtel Customer, service team)
bhartiairtel ltd

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