[Resolved]  Airtel — Airtel Broad Band (Caf Num:HYD428256) Amount Refund - Dead Slow Processing.

Address:

Hyderabad, Andhra Pradesh, 500090

Hello Airtel Manager,

Complaint on airtel account number [protected] . Amount Refund..

Latest Request number:76191587

I paid the amount 2243 for Broand Band Connection through online.But They did not provide the connection in time.. So I cancelled the connection on 12/20/2016 ..and raised the refund through onine and also I've called to customer care ask them to cancel the request. So they cancelled the request and said the amount will be refunded with in one week. But The amount has not been funded.. Again I called them for my refund.. and they said it will done in 3 days . again no process is done .. Again I sent mail to 121 to get update on refund process . then raised the new request instead of resolving the existing and said the amount would be refunded on 28 th of Dec. But this time also no refund .. Again I sent mail to get update.. But this time also they created the new request and said it would done on 14 Jan 2017.. this time also no process. . when I called customer care and asked them .. they are said silly things like we have to process, your account is not cancelled and some people say it is cancelled.. each person is saying different answers. No once is telling proper reason .. Again I sent mail to 121.. This also they again created the new request ..and said it would be done 27th Jan 2017 .. I guess time also they wont refund my amount.. I've sent almost 20 mails for my amount.. Its almost one month I've raised the request.no update so far.. I got irritated with this worst process and with mail .. I decided to post..

Can you please make sure at least this time, my amount will be refunded on promised date..