[Resolved] Airtel — Airtel broadband cheaters ([protected]_kk) | |||||
I raised complaint in Airtel Broadband more than a month ago, called 5-6 times for followup but every time Airtel closes the complaint without solving it. Finally I called to disconnect my connection if they are unable to solve my issue. Its been 20 days and they are neither resolving the issue nor disconnecting my connection. I am unable to understand the monopoly of Airtel. They are cheating me so much. They are neither solving my issue nor disconnecting it, I am forced to live with the issue and keep paying them. Its like torture..!! Account No.: [protected]_kk. Many Thanks.. Was this information helpful? | |||||
Aug 13, 2016 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support Mar 27, 2016 Airtel Customer Care's response Dear Mr. Sahay, This is with reference to your post, dated 27 March 2016. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at airtel.[protected]@airtel.com Regards, Anil Sachdeva airtel presence (airtel Customer, service team) bharti airtel ltd airtel.[protected]@airtel.com Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support Apr 23, 2016 Airtel Customer Care's response Dear Mr. Sahay, This is with reference to your post, dated 27 March 2016. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com Regards, Akanksha Singh airtel presence (airtel customer service team) bharti airtel ltd. airtel.[protected]@airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
 3 Comments | |||||
Comments
Hi,
Airtel team is full of bad people. Someone called me and in spite of resolving my issue they said that we will remove your connection if you are not happy. I said, is it so difficult to give me a landline connection for which i am begging for 2 months. They disconnected my internet and now are saying that we will not give it back before a week. I was not ready for it, didn't approach any other vendor so i am seriously stuck. Everyday, i send mail and call and they say that it will take a week for them to restore my connection (Whereas it takes just 2 days for a new connection). One person also said me that pay rs. 3000 as new connection charge and take new connection. Airtel will trouble you like this if you want the same connection.
Seriously, i had never thought that airtel will come down to this level. Horrible...!!!
I am putting this incident in facebook and twitter also.
Name: vishal sahay
Bb connection: [protected]_kk
Airtel team is full of bad people. Someone called me and in spite of resolving my issue they said that we will remove your connection if you are not happy. I said, is it so difficult to give me a landline connection for which i am begging for 2 months. They disconnected my internet and now are saying that we will not give it back before a week. I was not ready for it, didn't approach any other vendor so i am seriously stuck. Everyday, i send mail and call and they say that it will take a week for them to restore my connection (Whereas it takes just 2 days for a new connection). One person also said me that pay rs. 3000 as new connection charge and take new connection. Airtel will trouble you like this if you want the same connection.
Seriously, i had never thought that airtel will come down to this level. Horrible...!!!
I am putting this incident in facebook and twitter also.
Name: vishal sahay
Bb connection: [protected]_kk
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I will anyway not pay the current bill as neither my complaint is addressed nor my connection is deactivated on my request.
Shame on You Airtel..!!..!!