[Resolved]  Airtel — Airtel broadband connection issue

Address:Hyderabad, Andhra Pradesh

Again airtel proved as worst customer service provider. For last 2 days i am trying to get in touch with airtel customer care to surrender my broad band connection number [protected] but i am not able to contact with them as every time it says busy for the entire day. Then i called up to one of the airtel relationship centre at hyderabad at [protected] asking for help. They also mentioned that they can not help me, not even by giving another airtel mini store or relationship center number at my area and put my call on hold for few seconds and disconnected my call without any intimation. I am really pissed off now with airtel connection. It has been now more than 10 days i am not able to use internet connection. Hence i am trying to surrender the connection. But not able to do that as well because of your wonderful customer care service. So please note i will not make any payment for the month and take action to disconnect the broad band as soon as possible.
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Nov 6, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 06, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 28 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
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