[Resolved]  Airtel — Airtel broadband disconnection - airtel not taking action

Address:Gurgaon, Haryana

I want my airtel broadband connection to be disconnected asap. I have both mailed them and called them. I didn't get any reply for the mail i sent. When i called them they said they cannot disconnect my connection. I am the consumer and so i decide whether i want it or not. And i want it disconnected because i am moving to a new place and i don't need it anymore. All my payments are cleared.


Name - sankha maitra

Fixedline number[protected]

Dsl no[protected]_dsl


I want it disconnected immediately. Thanks
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Jul 04, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 18 June 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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