[Resolved] Airtel — Airtel broadband installation delay | |||||
DEAR AIRTEL TEAM, I have made payment of INR 3792 by cheque for my airtel connection to be installed at my home premise. I have been promised everyday that the connection will be installed but it has been 5 days since my payment has been submitted. Poor customer service is not expected. Name: Anjali Aneja Location: Palm Avenue Kolkata. Engineer name. Biswanath Das [protected] Please have it installed as soon as possible. Was this information helpful? | |||||
Jul 1, 2017 Complaint marked as Resolved Airtel customer support has been notified about the posted complaint. Verified Support May 25, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post, dated 25 May 2017 . We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively. You can also get in touch with us at [protected]@in.airtel.com Regards, KarishmaChauhan airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Verified Support May 28, 2017 Airtel Customer Care's response Dear Customer, This is with reference to your post dated 25 May 2017. We would like to confirm that we have shared the resolution details with you. Should you require further information, please feel free to write to us at [protected]@in.airtel.com Regards, Rakesh Kumar airtel presence (airtel Customer, service team) bhartiairtel ltd Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd | |||||
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